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Shop with confidence — returns can be requested within 30 days of delivery.
Shop with confidence using our secure payment options protected by the latest SSL encryption technology.
At Luma Collective, we offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, please contact us at info@lumacollective.store
At Luma Collective, we are committed to providing a safe and secure shopping experience for all our customers.
Our website uses Secure Sockets Layer, SSL, encryption technology to protect your personal and payment information. This ensures that all sensitive data, including payment details, is securely transmitted and protected from unauthorized access.
All transactions are processed through secure payment gateways, and our website is fully SSL protected, indicated by “HTTPS” in the address bar and a secure lock icon in your browser.
You can track your order using the “Track My Order” link available in both the top menu and the footer. There, you’ll find all the information needed to follow your shipment.
Enjoy free shipping on every order at Luma Collective, no minimum required!
Luma Collective is operated by ALC AB, a registered Swedish company. We offer a curated selection of modern dresses for customers in the United States, with a focus on clear product information, straightforward returns, secure payments, and transparent customer service. Read more about us here.
